With your first order, you will need to know what your slide type is, what optic you want to use, where you would like the rear dovetail/sight in relation to the optic, which sights you will be using, and if you would like your slide refinished after milling.
We always suggest refinishing the slide to cover the bare metal left after it has been milled and prevent corrosion/rust.
If you selected the Pro Cut you will need to send in your slide, the optic to be installed, any sights you have already purchased (or you can purchase Ameriglo suppressor height sights when you place your order) and the printed order form from your online order.
If you are not able to print the from from your online order, simply write your order number, name and contact info on a piece of paper and put it in the box. If there is no paperwork in the box with the items, we may not be able to match the contents to your online order.
Please include the internals with your slide if you are having milling for an optic done. The barrel, recoil assembly and frame are not needed if you are having only slide work done. You would include your frame if having stippling done and if you are also having trigger work done, the complete pistol (this includes the barrel and recoil assembly) would be shipped to us.
An estimate for the return shipping cost is calculated when your package is received and email is sent with a list of the contents in that box and the approximate cost of return shipping via UPS. If you would rather have your package shipped back via US Postal Service, it can be arranged. Pistol frames or whole pistols cannot be shipped via US Postal Service by non FFL holders-Meaning if YOU are not an FFL holder, you cannot ship to (or from us back to you) via USPS. You will need to call to give the credit card number you would like to use.
Please insure the package for the FULL VALUE of what is contained in the package and REQUIRE SIGNATURE upon delivery to us. DO NOT SHIP PACKAGE FOR EARLY AM DELIVERY!! We get in around 9am and they try delivering before that time. When we ship back to you, we are insuring for the WHOLE PISTOL (if OEM) not just a slide and we require a signature upon delivery. Value for pistol is found via online search for like item replacement.
Any changes to orders after being placed must be made by email to info@ateiguns.com.
You may send your complete slide (minus the barrel & recoil assembly) and ATEi can remove and reinstall them. We do not charge for the disassembly/reassembly of slides sent in for milling.
If you are local and would like to drop off you order instead of shipping it, give us a call at 313-388-8228 to set your appointment!
Payment– If placing your order online, usually, payment is required in order to process and submit your order. Sometimes there are issues and online payment fails. If that happens, don’t give up! Call us and let us know the order failed due to payment issues. There are changes we can do on our end to charge the order amount to the return shipping cost and allow the order to still be used.
If you would like to pay by check, you can. The check just has to clear BEFORE your items may be picked up or shipped back to you.
Please keep in mind, while this is not our first time milling a slide for an optic, it may be yours and you need to ask questions about anything in the process you do not understand or that is not clear for you.