If you are local and would like to drop off you order instead of shipping it, give us a call at 313-388-8228 to set your appointment!
Shipping costs are a separate charge and a phone call to us with your credit card information is needed. If you are shipping only a slide, you may ship via UPS, FedEX or US Postal Service (USPS). If using a USPS Flat Rate shipping boxes, be sure to insure for the full value of the contents, request a signature and seal the boxes well.
Do not send slides and optics in bubble mailers! Please use boxes that can be sealed completely. Do not send packages Early AM (we are not here at 6am) or as a Shipper Release (these packages are left outside the door and can be easily stolen).
If sending regulated firearm parts, such as a pistol frame or receiver, those items CANNOT be shipped US Postal Service (USPS). They must be sent UPS or FedEX or shipped from an FFL.
We suggest emailing the tracking number to ATEi for two reasons. 1) An electronic record that cannot be lost is created and 2) We at ATEi get a heads up for incoming packages.
Shipping regulated firearm parts Due to recent changes in carrier policies for the shipping of firearms, customers are unable to ship firearms if they are not an FFL or have an active shipping account. Because of this, it is recommended to ship via FFL to FFL transfer when shipping a firearm to us. Packages received from an FFL will be shipped back to an FFL. If your firearm is not going back to the FFL it originally came from, please contact us for the new FFL address. Always obtain tracking information, insure your shipment for full value and require a signature. Packages coming back from ATEi will require an ADULT signature.
For a time, ATEi did not accept packages from FedEX, because of the changes instituted by UPS and FedEX, we have relaxed that policy and will no longer turn away a FedEX shipped package.
Remember to pack the box so nothing can collide in transit, tape all sides that open so nothing can escape on the way and insure the package for the full value of the contents. When we ship back to you, the package will be insured for all of the contents, work that we have not done, but not work that we can do in house. If the slide is a factory slide for a pistol, not an after market slide (such as a Lone Wolf Alpha Wolf slide), the full value of the pistol is used in the calculation of value. The average cost for return shipping is around $40-$45 for a slide, optic and sights equaling about $1200. It will be higher if the value of the slide or pistol is higher than $1200.
The customer is responsible for all shipping costs regardless of whether work is performed or not.