Terms

Payment Options

Customers on our website can use either Visa, Mastercard, Discover or American Express credit or debit cards with no surcharge. Customers must be 18 years of age to order from this website and 21 years of age for purchase of a handgun.

Privacy Policy

Our secure server uses 256-bit encryption, the level of security that most banks use in their online transactions. We never store your credit card number on our servers, and we never have access to it. The information is transmitted directly to our bank, which protects it with industry-tested, bank-level security.

All information collected by American Tool & Engraving Inc. (AKA/DBA ATEi) is used solely to process your order. We never share it with any outside individual or company. We do reserve the right to send you promotional emails or direct mail from time to time.

Return Policy

American Tool & Engraving Inc. (AKA/DBA ATEi) understands that sometimes a product isn’t right for you or doesn’t perform the way you expected. Firearms manufactured by American Tool & Engraving Inc. (AKA/DBA ATEi) can returned with advanced return authorization. Firearms manufactured by other companies cannot be returned once FFL transferred; refer to product manufacturer’s warranty policies and contact them directly. We accept other unused and unaltered items in original packaging and condition for up to 30 days from the shipping date for a full refund, account credit, or exchange. Shipping charges are non-refundable.

Terms & Conditions

Pricing, availability, and product descriptions on our website are as accurate as possible, but we cannot guarantee that all information is without error. Pricing may be subject to change.

After you place your order, you will automatically receive an email that confirms we received your order. You can print that email for your records.

Shipping & Delivery

A signature is required for all shipments of firearms and firearm parts. For shipments of firearms they must be shipped to federal firearms license dealer (see Legal Notices & Restrictions below). In the unlikely event an item is out of stock, we will contact you immediately by email and telephone.

American Tool & Engraving Inc. (AKA/DBA ATEi) is not responsible for damage caused by carriers. UPS will cover damages caused during shipment. Please be sure all address information is correct and complete. If a package is returned to us because of incorrect mailing information, the fee and any further shipping charges will be charged to your account.

Legal Notices & Restrictions

You must be 18 years of age to order from this website and 21 years of age for purchase of a handgun. American Tool & Engraving Inc. (AKA/DBA ATEi) can ship orders of firearms only to holders of a federal firearms license unless it is your gun that we are simply returning to you. We will contact you to obtain your FFL information prior to shipment. If you don’t have an FFL, we can arrange to have your purchase delivered to a licensed dealer near you. A complete list of FFL dealers is available through the Bureau of Alcohol, Tobacco, Firearms and Explosives website.